Powerfront is a leading provider of customer engagement technology and solutions. The company’s proprietary engagement software INSIDE™ provides real-time actionable intelligence that empowers businesses to connect with their customers on a deeply personalized level, mirroring the in-store customer experience. INSIDE can be leveraged in a variety of configurations to meet customers’ needs. Its open architecture enables customers in the luxury retail, travel, finance, and government sectors to easily deploy direct connections to their end users while leveraging the power of data visualization and AI to drastically improve operational efficiency and effectiveness.

Founded in 2001, Powerfront has been recognized by some of the retail industry’s most prestigious brands, including Sephora, Valentino, Neiman Marcus, Staples, Express, Kiehls, and Saint Laurent among others for its unique approach to customer engagement and personalization, AI-powered messaging, and data visualization. The companies solutions provide a 300% increase in proactive response rates, 78% reduction in chat length, 48% higher chat conversion, and significantly increased visibility into customer behavior online. Powerfront has been featured in multiple leading publications, including The Seattle Times, Vox, Vogue Business, and The New York Times among others. With retail activity increasingly moving online, Powerfront will likely play an out-sized role in helping leading brands better engage with their customers in 2020 and beyond.